egg.com are probably spammers

[lnr]

Richard recently had mail from them as documented at http://www.greenend.org.uk/rjk/2002/12/ukspammers.html. As a customer I was a bit pissed off about this, so I emailed them to complain, carefully not mentioning his contact details so they couldn't work out who I was referring to and give them special treatment.

Their reply said they did send adverts to people on their mailing lists, gave instructions on how he could be removed if he would send his details, and insinuated that he had never sent them a complaint because they reply to all emails.

I've sent them another stroppy mail back, but I'm busy applying for a new credit card as I speak and don't hold out much hope for them. This post is just a heads up for anyone else who uses them, especially given I've recommended them in the past. I certainly won't continue to use them in future as soon as I have a replacement card.

Comments

[saraphale.livejournal.com]

I've still got an egg card, but mainly because it's such a pain in the arse to authenticate myself and cancel it. I got the card some years ago, spent 40 quid on it, got charged 90 by egg, started the 'phone up, complain, get told there's nothing we can do' cycle, gave up, and then I stopped using it. I've long since lost my account details.

Cahoot are very good, though.