egg.com are probably spammers

[lnr]

Richard recently had mail from them as documented at http://www.greenend.org.uk/rjk/2002/12/ukspammers.html. As a customer I was a bit pissed off about this, so I emailed them to complain, carefully not mentioning his contact details so they couldn't work out who I was referring to and give them special treatment.

Their reply said they did send adverts to people on their mailing lists, gave instructions on how he could be removed if he would send his details, and insinuated that he had never sent them a complaint because they reply to all emails.

I've sent them another stroppy mail back, but I'm busy applying for a new credit card as I speak and don't hold out much hope for them. This post is just a heads up for anyone else who uses them, especially given I've recommended them in the past. I certainly won't continue to use them in future as soon as I have a replacement card.

Comments

[jiggery-pokery.livejournal.com]

Whisper it, but I'm not actually as upset with Egg about spamming as I am for sticking their credit card interest rate three or four points worse since I started with them and for cutting their cash back in two. Other than that, I do rather like Egg and the frankly ludicrous credit limit they've given me over the years. I like their web site and their integrated credit card / bank account thing.

Who are you applying with, for reference? I'll probably move somewhere else if I get a good enough offer. (I have half a feeling that the "best" thing to do is move credit card about every nine months, but it's so much hassle.) Besides, I've thought of something jovial to do with my expired Egg (er, egg:| ) card.

[lnr]

Ah the cashback had already fallen at the point I got mine, and I don't really pay much attention to interest rates: it matters not at all if you're paying the thing off each month. And if you're not a higher interest rate is a good incentive to get back to that state ASAP :-)

I never go anywhere near my limit, I use the thing exactly like my switcch card, and try to spend only money I already own, the only reason I really wanted one was to be able to buy things abroad and to benefit from the extra security you get from using a credit card rather than debit.

And since the main bit of my job is chasing spam as postmaster spam really pisses me off, and no way am I supporting it even at this remove.

[saraphale.livejournal.com]

I've still got an egg card, but mainly because it's such a pain in the arse to authenticate myself and cancel it. I got the card some years ago, spent 40 quid on it, got charged 90 by egg, started the 'phone up, complain, get told there's nothing we can do' cycle, gave up, and then I stopped using it. I've long since lost my account details.

Cahoot are very good, though.