House update

[lnr]

Oh FFS. I asked Nationwide/RSA a fortnight ago to arrange a bathroom pod for January. Cue radio silence. I rang them today: they'd appointed someone to provide one. Only it turned out that for the *third* time this claim they *thought* they'd appointed someone but it hadn't gone through on the computer. It has now apparently actually be arranged, and I should hear from the bathroom pod people (um) soon. I emailed them my notes of this conversation, for a record, and discovered the email address I have for them no longer works. Bloody hell but I'm tired of this.

They have however, as promised, just sent me an email confirmation as I was writing this, from the address that just bounced. What?

(With apologies to those who have just read this on Facebook too. Why the hell does *nothing* happen unless I ring tham up! I hate ringing people up.)