lnr: Halloween 2023 (Default)
lnr ([personal profile] lnr) wrote2012-09-24 02:28 pm
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Train tickets are confusing

I'm sure train ticketing was supposed to have got more easy to understand. This weekend I took a train from Shelford to Harpenden - travelling down the Liverpool Street line to Tottenham Hale, getting the Victoria Line tube to Kings Cross St Pancras, and then getting a train from St Pancras to Harpenden. Apparently the off-peak return for this journey should have been £52.50 - but when I went to buy one from the ticket machine at Shelford station this ticket wasn't available. In fact the machine refused to believe Harpenden even existed - so in a rush not to miss my train I bought the first return I could think of to London - an off-peak return to London Terminals costing £22.60.

So I got to Tottenham Hale - and since I'd thought I would have a cross-London ticket with me I hadn't brought my Oyster Card - and had to pay the full price single fare from Zone 3 to Zone 1 - which is £4.30. At St Pancras I bought my return to Harpenden which was another £22.50. I had an utterly fantastic time at Heather's HenFest (see photos on Facebook) before coming home again on Sunday, and paying another £4.30 on the tube. This took my total fare to £53.70 - amazingly only £1.20 more than the off-peak return should have been. And in fact if I'd had my Oyster with me it would have been *cheaper* to split the tickets this way.

Not being 100% sure I'd actually been supposed to use a London Terminals ticket to Tottenham Hale (though the guys checking tickets on the way in and out just waved me through they did barely glance at it) I figured I'd have a quick check online - and it turns out that though an off-peak return to London Terminals (valid from Shelford to Liverpool Street) is £22.60 the off-peak return to Tottenham Hale (one stop shorter on the same train) is supposed to be £30.20! I'm now completely baffled to say the least!

I do wonder if I should complain to Greater Anglia though, given that their machine failed to sell me a ticket which would have been cheaper than the ones I did get! But I'm also wondering if in future I may be able to find other journeys which are cheaper on two tickets plus Oyster than on the cross-London fare!

(Edit: I've just checked and the zone 1-3 off-peak Oyster fare is £2.60 - which would have reduced the total price to £50.30 - so if the Terminals ticket *is* valid to Tottenham Hale it looks like it really is actually cheaper to buy two returns and use Oyster on the tube than buy a return all the way through).

[identity profile] samholloway.livejournal.com 2012-09-25 10:26 am (UTC)(link)
I think I can explain why you saw a more expensive ticket from Shelford <-> Tottenham Hale, than for Shelford <-> London Terminals. (My copy of Avantix is a little out-of-date so I can't match exactly the fares you're seeing.)

An 'any permitted' ticket from Shelford to Tottenham Hale is valid via the following routes:
Shelford direct to Tottenham Hale (going through Bishop's Stortford, Harlow etc)
Shelford - Cambridge - King's Cross (or Moorgate) - Liverpool St (?) - Tottenham Hale (? because I'm not sure whether you can just go straight to Tottenham Hale rather than via Liverpool St)

There is also a 'Not London' Shelford to Tottenham Hale, which is only valid via the first of those routes.

A Shelford to London Terminals ticket 'any permitted' is also valid both ways, but as soon as you reach a London Terminal, you have to stop.

So in theory, the 'any permitted' Shelford to Tottenham Hale allows for some cross London travel, and is hence more expensive.

The rules however are STUPIDLY COMPLICATED and I may have entirely misinterpreted them.

[identity profile] samholloway.livejournal.com 2012-09-25 10:47 am (UTC)(link)
Well, I've just ordered myself the latest copy of Avantix (the electronic version of the National Fares Manual) which came in at the start of September, so that will bring me up to date again when playing rail-ticketing geek on any future queries. :-)

[identity profile] samholloway.livejournal.com 2012-09-25 10:36 am (UTC)(link)
Oooh, and there's a special ticket that's cheaper still and valid as follows:

Shelford - Cambridge - Hatfield - (bus to St Albans) - Harpenden